Convoke Decisioning Platform

Convoke Decisioning Platform is an inventory management solution to enable decisioning, placements, recalls, and transfers. Decisioning Platform manages inventory for credit issuers leveraging any third parties for collections: agencies, law firms, and debt buyers. Automate and streamline placements and recalls based on powerful and flexible business rules to improve performance and increase efficiency. Decisioning Platform enables the exchange of all data with third parties, as well as reconciliation capabilities to ensure accuracy. Decisioning Platform comes equipped with on-demand reporting on inventory status for issuers and third parties.

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The most powerful and flexible Inventory Management

Automate decisioning with powerful, flexible, and dynamic inventory management. Enable better strategies and outcomes with greater speed and fewer resources.

Placement Strategy

  • Determine when an account is placed, sold, or held
  • Automatically determine readiness for placement or sale
  • Ensure appropriate scrubs have been executed and media is available
  • Identify and care for specialty accounts (probate, bankruptcy, debt settlement, etc.).

Decisioning

  • Automated, trigger-based logic for placement and decisioning
  • Flexible and customizable business rules designed to optimize performance
  • Implement rapid, dynamic changes to your strategy on an ongoing basis
  • Professional services support to allow customization with minimal technical resources
  • Centralized data exchange with Third Parties
  • Generate and distribute placement and recall files
  • Reconcile with third parties
  • Ensure third party acceptance and confirmation

Trigger-Based Recalls

  • Automated recalls based on third party performance and compliance
  • Improve recovery outcomes through proactive inventory management
  • Automated collection activity monitoring, avoiding accounts sitting idle with a third party

Inventory Management

  • One secure, central source of truth across all systems and third parties
  • View and manage your inventory in a modern user interface
  • Identify accounts that require action

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CONVOKE DECISIONING PLATFORM

Convoke's suite of modern solutions is built to meet your recovery management needs.

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A secure, market-tested platform that meets all your recovery, compliance, and security needs.

Case Studies

See how other organizations have been using Convoke's tools to transform their recoveries.

Convoke Rescues Debt Sales Operation
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Bank Adopts Convoke to Resume Legal Collections
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Duplicate Media Eliminated: Issuer Saves $500K Annually
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Convoke Revolutionizes Vendor Oversight
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Improving Agency Oversight and Compliance
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Unlocking Debt Settlement Efficiency
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