Knowledge That Accelerates Your Recovery Outcomes

Convoke serves as the central hub between credit issuers and third parties who collect consumer debt, bringing accountability to every aspec...

On January 29, 2022, the CFPB’s “Regulation F” is coming into force across the collection industry. It’s the first revision to the FDCPA in ...

Convoke’s media management solution improved several critical areas of the business: Automation. Common scoreboard, and Clean data....

Freeform is an easy, flexible, and secure tool for sending and receiving unstructured files on a trusted platform that meets our customers’ ...

By implementing Convoke’s complaints management solution and tracking all complaints in a central repository, the issuer replaced an ineffic...

Using Convoke, the issuer was able to deliver upfront media to their agencies so they could validate consumer debt within 30 days, as requir...

Vendors can load data for calls, letters, chats, texts, and emails directly to the platform, where they can be verified by the issuer....

Through Convoke, vendors were able to load their DMDC scrubs directly to the platform, where the results could be reviewed by both parties....

Through Convoke, vendors are able to provide evidence that they are performing due diligence on their accounts by loading their scrubs direc...

Convoke created an oversight solution for credit issuers and their collection vendors to request, transmit, store, report, and audit vendor-...

Convoke “preload” media automation has brought third-party collections into the 21st century....

Convoke transforms the relationship between issuers and vendors, helping them protect consumers and meet their regulatory requirements....