Knowledge That Accelerates Your Recovery Outcomes

Convoke’s media management solution improved several critical areas of the business: Automation. Common scoreboard, and Clean data....

Freeform is an easy, flexible, and secure tool for sending and receiving unstructured files on a trusted platform that meets our customers’ ...

By implementing Convoke’s complaints management solution and tracking all complaints in a central repository, the issuer replaced an ineffic...

Using Convoke, the issuer was able to deliver upfront media to their agencies so they could validate consumer debt within 30 days, as requir...

Transitioning buyback requests to Convoke created a number of significant benefits for both the issuer and their buyers....

Convoke Audio is yet another example of how we’re helping issuers to optimize operations and improve consumer treatment....

Through Convoke, vendors were able to load their DMDC scrubs directly to the platform, where the results could be reviewed by both parties....

By using Convoke to assist in transitioning to new vendors, the issuer was able to have confidence that they were meeting their regulatory r...

Through Convoke, vendors are able to provide evidence that they are performing due diligence on their accounts by loading their scrubs direc...

Convoke created an oversight solution for credit issuers and their collection vendors to request, transmit, store, report, and audit vendor-...

Vendors can load data for calls, letters, chats, texts, and emails directly to the platform, where they can be verified by the issuer....

Convoke “preload” media automation has brought third-party collections into the 21st century....