Convoke Freeform
Freeform is a collaboration platform that enables credit issuers to easily and securely share documents with third parties.
What You’ll Learn
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How Freeform centralizes document sharing between credit issuers and third parties.
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Why Freeform is simpler and more intuitive than traditional file-sharing systems.
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The security features that protect all data, including encryption, hardware MFA, and private infrastructure.
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How Freeform provides full auditability and transparent architecture.
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The step-by-step workflow for creating secure repositories and workspaces to begin collaborating in seconds.
Table of Contents
Convoke Pulse
Convoke Pulse is a solution to manage recovery of post-charge-off balances. Integrate and consolidate data from multiple first- and third-party systems to accurately track balances and integrate all cost data at an account level. Pulse enables cost accounting, visibility into cost of collections, vendor performance management, and ROI analysis.
Convoke Simplifies Consumer Complaints
By implementing Convoke’s complaints management solution and tracking all complaints in a central repository, the issuer replaced an inefficient, manual process with seamless workflows.
Transforming Consumer Call Oversight
Convoke Audio is yet another example of how we’re helping issuers to optimize operations and improve consumer treatment.